Privacy Policy

How TI Survey collects, uses, and protects your personal data (Personal Data Protection Act B.E. 2562 / PDPA)

1. Collection of Personal Data

You can browse all pages of this website — company information, services, and contact details — without registering or providing any personal data.

TI Survey does not operate member accounts, online forms, or online purchasing. We receive personal data only when you choose to contact us directly, for example by email or telephone. In such cases the data you provide (such as your name, company, email address, and phone number) is collected solely to handle your inquiry or engagement.

To measure how our services are used and improve service quality, some technical data may be collected automatically, such as IP address (anonymized), browser type, pages visited, and time of visit — through cookies as described in section 4.

We recommend reviewing the privacy policies of any external websites linked from this site. We cannot guarantee how those websites handle your personal data.

2. Use of Personal Data

We use personal data only as necessary — for example, your name and contact details — to contact you, provide survey and loss adjusting services, respond to inquiries, or share company information that you requested.

We never sell or disclose your personal data to outside parties for marketing purposes. We will not share your data without consent, except where:

  • required by law or regulation;
  • necessary to protect the life, body, or property of a person and obtaining consent is impractical; or
  • necessary for cooperation with public authorities as provided by law.

Where we engage service providers, they are bound to keep your data confidential, secure, and limited to the activities of TI Survey. At present, the only external service processing data on our behalf is Google Analytics (provided by Google LLC), used solely for aggregate site statistics when you accept analytics cookies.

This website may contain links to external websites, such as our international partner network. We are not responsible for the privacy practices of those websites — please review their own policies.

3. Security of Personal Data

We maintain appropriate administrative and technical safeguards to keep personal data confidential and secure, and we limit access to personal data to those who need it to serve you.

4. Use of Cookies

"Cookies" are small data files sent to and stored in your browser on a computer, laptop, tablet, or smartphone automatically. Cookies are not programs or viruses and cannot transmit viruses to your computer. (You can instruct your browser to refuse cookies if you prefer.)

We use two types of cookies:

  • Strictly necessary — ti_cookie_consent, which remembers your consent choice. It cannot be disabled and involves no tracking.
  • Analytics (optional) — _ga, _ga_* from Google Analytics 4, set only after you accept. Your IP address is anonymized, and we use no advertising or third-party marketing cookies.

You can change your decision at any time via the "Cookie Settings" link in the footer, which reopens the consent banner.

5. Your Rights

Under the PDPA, you have the right to:

  • access and obtain a copy of your personal data;
  • request correction of inaccurate data;
  • request deletion or destruction of your data;
  • object to or restrict the processing of your data;
  • withdraw your consent at any time (for example, change your cookie choice via "Cookie Settings" in the footer); and
  • lodge a complaint with the Personal Data Protection Committee.

To exercise any of these rights, contact us using the details below.

6. Policy Updates

We may update this privacy policy from time to time without prior notice, to keep it appropriate and effective. We recommend reading this page whenever you visit the website.

If you have any questions, suggestions, or complaints about this policy, we welcome them — contact:

  • Phone: 02 136 9100 (Monday–Friday, 08:30–17:00)
  • Address: 930 Moo 9, Soi Bearing 39, Samrong Nuea, Mueang Samut Prakan, Samut Prakan 10270, Thailand

Last updated: September 2026

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